Patient Services

Services Provided to the University, Community, or Profession

In-Patient Services - the Department of Otolaryngology-Head and Neck Surgery provides clinical services at:

  • Beaumont-Dearborn Hospital
  • Karmanos Cancer Institute
  • McLaren-Macomb Hospital
  • John Dingall Veterans Administration Hospital
  • Detroit Receiving Hospital 
  • Beaumont-Royal Oak Hospital
  • Beaumont-Grosse Pointe Hospital

 

Out-Patient Services - clinical services are provided at numerous sites listed below.  Services for children are provided throughout these locations.

  • Detroit Medical Center
    • Childrens Hospital of Michigan
    • Hutzel Hospital
    • Harper Hospital
    • Detroit Receiving Hospital
    • Rehabilitation Institute of Michigan
  • Beaumont Hospital-Dearborn
  • Karmanos Cancer Institute
  • John Dingall Veterans Administration Hospital  
  • Beaumont Hospital-Royal Oak
  • Beaumont Hospital-Grosse Pointe
  • McLaren-Macomb Ted Wahby Cancer Center



FACILITIES & FORMS​​​​​    Please read the Notice of Privacy Practices below - at your appointment you will be asked to sign an Acknowledgement that you have read this HIPPA information.  Please click on the titles below - print the forms, complete them, then take them to your doctor's appointment:

 

MAPS    Otolaryngology-Head and Neck Surgery services are provided by members of the clinical faculty who are also employed by WSU Physician Group. For your convenience, here are maps to our up-to-date office locations :

Southfield office, 26400 Twelve Mile, Suite 111 in Southfield, MI.  
248-357-4151  (Otolaryngology, Allergy, Audiology services and Surgery Center)



 

Beaumont Medical Park Building, 18100 Oakwood Blvd, Suite 300, Dearborn, MI. 
313-253-0800  (Otolaryngology, Allergy, Otology and Audiology)

 

Troy office, 1560 E. Maple Road, Troy, MI 48083. 
248-581-5200   (Head and Neck Surgery, Laryngology, Facial Plastics)

 

Ted Wahby Cancer Center - McLaren-Macomb Hospital  1080 Harrington Boulevard, Mt. Clemens, MI. 
586-493-7510


 

John Dingell Veterans Administration Hospital, 4646 John R   Detroit, MI
313-576-1000


 

DMC Clinic - Harper University Hospital, 4160 John R, Suite 615   Detroit, MI
313-745-4195


 

Wertz Clinic - Karmanos Cancer Institute  4100 John R,   Detroit, MI
(800) 527-6266


 

  • University Affiliation

    Each physician holds a full-time faculty appointment at Wayne State University. As faculty, they teach residents, medical students, and other graduate students about the specialty of Otolaryngology.

    Part of the teaching process is actual "hands-on" experience with patients. For this reason, patients may at times be examined by students before being examined and treated by attending faculty member physicians. Be assured that at no time do students act independently of faculty physicians. The physician is always present to discuss the case with the student and make the decision on treatment. If for some reason patients do not wish to be seen by residents or students, the receptionist should be informed

  • Hospitalization

    If it is necessary to hospitalize a patient, the professional office will make all the arrangements. Our doctors are on staff at numerous hospital affiliates and training sites. The doctors on staff will arrange the admission process. After admitting arrangements are made, the hospital will contact the patient with specific information on such admission. When hospitalized, patients receive medical care from many sources besides the attending physician; therefore, it is not uncommon to receive several different bills for the care provided.

  • Medical Insurance and Payments

    Physicians participate with Blue Cross-Blue Shield, Medicare and multiple other health plans. Specific plan participation is verified at the time of service. Services payable by insurance are billed directly to the insurance company involved. Many plastic surgery procedures are not covered by insurance and require full payment before scheduling of the procedure. The office staff will discuss payment policies at the time of the first clinic visit

    Insurance is considered a method of compensating the patient for medical expenses. Insurance companies vary greatly in the method and amount of payment made for medical services and may not entirely pay for the services provided. Any deductible amounts, co-payments, or other allowable balances not paid by the insurance company are the responsibility of the patient.

    Fees

    Patients are expected to pay for professional services at the time they receive them. Our fees are at a reasonable level, based upon community standards. The office staff will discuss fee and payment requirements during the clinic visit. For the convenience of the patient, Visa, Master Card, Care Credit, personal checks and cash are accepted. Questions about fees or payment policies can be discussed with our trained office staff.

    Patients who have major medical coverage on their insurance plans may have to submit receipts to the insurance carrier for direct reimbursement, according to the terms of the policy. Major medical does not pay the doctor directly.

  • Hours

    Appointments can be made daily Monday through Friday between the hours 8:30 a.m. and 5:00 p.m., simply call:

    Southfield Office: 248-357-4151
    Dearborn Office: 313-253-0800
    Troy Office: 248-581-5200
    McLaren-Macomb Ted Wahby Cancer Center 586-493-7510
    Speech Pathology: 313-745-5673
    Maxillofacial Prosthetics: 313-745-3096
    Wertz Clinic: 800-527-6266
    DMC Clinic: 313-745-4195
    Michigan Facial Aesthetic Surgeons: 248-415-0210

    After office hours, an on-call team consisting of an Otolaryngologist resident and staff doctor is available to respond to emergencies. To reach the Otolaryngology team call 313-745-5111 and ask for the ENT resident or staff physician on-call.

    In life threatening emergencies, the patient should be taken directly to the closest hospital emergency room.